Policies for Members of Email Groups
at OurLDSFamily.com

Membership in a group hosted on our server brings a few recommendations we feel are necessary for the continued successful operation and administration of our groups.

Betty and I are generally very easy to get along with (and for those who are interested, we get along with each other very well, too), however we have a few guidelines about which you need to be aware. This list isn't exhaustive, so you should scroll to the bottom of this page and click on one of the links to the sites about Email formatting and Netiquette (which stands for Net-Etiquette, or Internet Etiquette).

  1. Please follow these guidelines when sending email:

    • Think of the members of these groups whose primary language IS NOT English and culture is NOT based in American culture.

    • Re-read your email before sending to make sure it says what you really want it to say. Avoid using slang. Slang is quite easily, and usually misunderstood. A word used locally may have a totally different meaning even in a different state within the United States.

    • Check your spelling and grammar, especially punctuation, so others will understand you.

    • When answering an email from the list, DO NOT include the entire email in your response. Remove (or CUT) non-essential text from previous emails before sending. We have a size-limit on emails which is set by default to 40,000 characters. This is quite large, but you might be surprized how quickly that limit can be reached. If you don't know how to cut text before sending, ask anyone on the list for help, or a neighborhood ten-year-old.

    • Don't send attachments. Virus files are often sent as attachments without the sender even knowing their computer is infected. If you have something that the groups really need, we can make it available through Firefox or Internet Explorer on our web server (see previous paragraph).

    • NEVER SEND EMAIL IN UPPER CASE! As elementary as this seems, it's surprizing how often this is still done. Typing email in upper case is the same as YELLING AT PEOPLE. I'm sure you don't want folks to believe you do nothing but yell all the time, well, unless you do... Also, for those with poor eyesight, it makes reading much more difficult. Be nice, okay?

  2. Please don't be shy. It's okay to "lurk" but joining in and asking, or answering, questions, is what will make these lists successful. If you post too often, someone will kindly tell you. But for everyone that tells you, there will be ten others that love your posts. At least that's what we think.

  3. If you don't like the topics being disucssed in your group, send an email with something you wish to have discussed. We are too often seeing members have a tantrum and unsubscribe just because others are discussing things they have no interest in. If your subject isn't really part of the group's intent, then the subject you choose will not be adopted, otherwise, you'll find the answers you need. Please don't be frivolous and just post to get attention. It's really not 'all about you'...

  4. These lists are not for your personal gain. Please do not monopolize the topics. They are also not owned by the members. The server on which they reside belongs to Betty and me and we are control freaks... Honest. For this reason, if you ever feel offended by us, and have contacted us and still feel we are unreasonable and you can't get along with us, you may be tempted to block email from Betty or me. If you do, you will be summarilly unsubscribed. You probably should unsubscribe anyway, if that's the case.

  5. Though related to the previous topic, please be aware that occasionally someone will offend you. Please don't block or black-list their email address. Doing so causes every message they send to be bounced to us. We are getting tired of those bounces which state email can't be delivered to so-n-so because they are not accepting email from thus-n-such. If a trend is seen with any individual, that individual may be unsubscribed.

  6. Many of us belong to more than one list and every one of those lists all request the same thing: Do Not Post The Same Email To More Than One List, or Cross-Post. Not only is it a waste of bandwidth, but you can also cause a clash of cultures -- remember every group has its own unique culture.

  7. There are several companies, such as QuikCop.com, and a growing number of public school districts, that offer a service that requires those who send email to you to have to 'register' on their service in order for emails from you to be delivered. We Do Not Accept Such Services. If you feel a need to use one of these services, or are the prisoner of your employer who demands it, please find out how to 'white-list' our email server to allow all email through, else you will not be allowed to use that email address on one of our email groups and if you join, you will be unsubscribed at the first receipt of one of the 'registration' emails. Solution: To get around this prohibition, you should consider creating a free email address at yahoo.com, mmail.com, netscape.net, netzero.com, juno.com, gmail.com or one of the other places where free email addresses are available. Then subscribe the new email address to our groups.

  8. We've noticed over the past several weeks (as of 8.4.2005), that many of your ISPs are starting to do something that's so totally ineffective as to be annoying to mail servers and damaging to their users, you. When spam is received by their servers, they score it and return it to the sender. Their customer probably doesn't receive the email though we can't verify that. The returned email has verbiage something like, "this email has been rejected because it has an unacceptibly high spam score." There is no way for you, the user to add this email to a whitelist or let us know why it was marked as spam. If your ISP has this type of policy, you will miss email and never know it. We are putting some of these ISPs in our Poor Servers page. Please take a moment to let your ISP know to put ourldsfamily.com in their whitelist database. Since this has become an annoying and significant problem (and is part of the previous policy), we have started to unsubscribe email addresses from these ISPs (currently dominated by public school systems which are doing their best to control a rampant problem, but doing it in a typically draconian, bureaucratic manner).

  9. We don't allow flaming. If you don't know what flaming is, here's a brief description: Flaming is the practise of "going off" on another member of the group with which you disagree. These exchanges of emails are often referred to as Flame Wars. Any such email activity will not be tolerated. if you feel your opinion is worth stating and you feel you can't state it in a non-disagreeable manner, please take yourself to the corner of your room and count to a very high number. If you can state it in a non-disagreeable manner, do so off the list so you don't start a "war". In other words, "learn to disagree without being disagreeable" else you may find yourself unsubscribed.

  10. Please brush your teeth and comb your hair before sending emails. Okay that was a joke. You can approach your computer keyboard in any fashion you wish, however, we don't need to know about it. Be private and don't, as my Grandmother used to say, "Tell everyone the color of your guts." In other words, don't send personal things to the whole list. Though we try to control tightly who subscribes to our groups, still, you never know who's reading "over your shoulder" so to speak, and how personal information may be used later. One example: A mission president's wife found out some damaging information about a missionary in her husband's mission. Yes, there are some very important people on our lists who are anonymous (by our policy and their choice).

  11. Please don't send email in HTML format. All email programs have a setting that indicates something like "Send plain text" or "No HTML email" or something similar (except for AOL v7 and later; Evil, that's what AOL is, just plain evil...). HTML is a very bad thing where digests are concerned. Those who receive your postings in digest form (one email daily) will get pages and pages of garbage they don't have time to sift through to find a few words or sentences. HTML encoded email can have twice the HTML code than the actual message in the email. As of July 7, 2002 we have installed a patch to Majordomo which strips HTML code from emails if it is in one of two different formats which are the most common. As stated above, AOL users don't have the options to turn off HTML email. This patch does it for them. The archives are already cleaner. NOTE: If you use Incredimail, be prepared to have your email get to the group BLANK, empty, missing your message, etc. etc... In other words, Incredimail is awful. The reason is it puts HTML in the wrong place, as far as normal systems are concerned.

  12. Please never alert the group to new viruses, the Marcus Neimann Cookie recipes or other "important" news. Everyone has probably already heard about it from their off-list friends. If you can't verify your news, please send it to either Betty or I for verification. A good rule of thumb? Don't send it to the group unless it's directly related to the group's purpose. Also, you can go to the internet and verify whether the information is authentic or a hoax at one of a myriad of sites that debunk internet hoaxes. Just go to your favorite search engine and enter hoax or hoaxes debunked, or the name of the specific thing you have recieved, or some specific text from it, and you'll be able to find sites which tell you whether it's real or not.

  13. Never forward any "chain" letter to any groups. Chain letters are those kinds that say something to the effect, "Forward this to everyone you know" or "if you send this to 10 people, you will get ... ". Any email that tells you about getting something because the number of emails you forward is tracked is lying. There's no way for emails to be tracked that way so you can be sure someone is perpetrating a hoax. You can look these up on the internet hoax sites.

  14. Never use our email groups, or any addresses you gather from them, to solicit money for yourself or any organization, or advertise for a business, either yours or not, regardless of need or the goodness of the cause, or products, unless specifically given permission in writing. We have a page just for this purpose. Please contact me if you have a product to advertise.

  15. Never post copyrighted material without written permission of the copyright holder. Please cite sources. Please be honorable and honest.

  16. Don't send emails to the whole group and just say, "me, too" or "I agree" or "welcome to the list", or similar things that add nothing of substance to a discussion. You can send those privately. This also isn't an invitation to send a bunch of stuff just to have something to say, either. Please see the checklist above.

  17. If you wish to have a political discussion, or an existing thread becomes political, change the subject line by putting OT (meaning off topic) or POLITICAL or some other equally noticable word or abbreviation in it. Typically this would look like: Subject: [OT] Thoughts while reading Harry Potter. If you wish to talk politics, visit and consider joining the LDS Conservatives email group.

  18. We are members of The Church of Jesus Christ of Latter-day Saints, or the Mormon Church as it is commonly, though erroneously, called. Therefore, be it here known that we will not tolerate any murmuring, degrading of church leaders or debate about church counsel, principles, practices or policies. We recognize, however, that we do not represent the church. We expect you to maintain discussions that would be appropriate to have with your bishop, without, of course, any of the confidentiality that might come up there.

  19. Betty wrote an email to her Missionary Moms lists which you should also read along these same lines, but which is much more specific. I have a copy for you to read here.

  20. If your email begins to consistently bounce, you will be unsubscribed. Please don't allow your inbox to become full else you will find you have been unsubscribed. If you've bounced and want to be re-subscribed, please go to Email Groups Suggestion or Problem Form and enter a trouble ticket, or just contact Betty or me. One major disadvantage of bouncing is that you will miss emails and never know what you've missed, or wonder what you missed when new emails come responding to who knows what. Remember, when I see an email address show up in the overquota folder over a period of time or in the bounce folder once, I unsubscribe that address.

  21. If you go on vacation and can't check your email, be sure to visit our Nomail page, else when you return, you'll find you have been unsubscribed.

  22. Do not use any type of Challenge-Response Anti-Spam system. First, our server hasn't the technology to respond and allow your emails to be accepted, and Second, they just don't work all the time. To understand

  23. Server Quality. I have compiled a list of servers I frequently see problems with. If you are interested in changing ISPs, you may wish to check this list. It can be found by clicking here. NOTE: If you suspect you are missing emails, try a new email address and see if it improves. You may have a poor email server/ISP and just need to switch.

Well, I hope this is enlightening and gives you an idea of the standards we hope to maintain. As I think of things, through what I encounter and through member suggestions, I'll update this page. So you remain informed, please come back for a review from time to time.

Thanks,

Karl L. Pearson,
System Administrator/Owner,
OurLDSFamily.com domain

For a concise and thorough explanation on the use of HTML in your Email and links to Netiquette, plus some other things, please visit: HTML in E-mail: a bad idea by Thomas Gramstad of Norway. Also on his page are links to Netiquette pages which used to be listed here. Thomas has assured me this page will be constant and he will update it from time to time. (THANKS Thomas!!)
This URL, (http://emailgroups.ourldsfamily.com/policy.shtml)
was last modified:
Tuesday, 25-Mar-2008 21:05:43 MST